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Privacy statement

This privacy statement explains which personal data ShipControl processes when you visit our website, request a demo, are a customer or use the ShipControl app, why we do so and what your rights are.

Last updated: 12 November 2026

Who we are

ShipControl is a product of Barge Control B.V., Sluisjesdijk 70, 3087 AJ Rotterdam, the Netherlands, registered with the Netherlands Chamber of Commerce (KvK) under number 64686256. We are the controller for the processing of personal data described in this statement.

Questions about privacy? Email info@shipcontrol.nl or call +31 6 29 83 34 41.

Which data we process and why

When you request a demo

Through the demo form we receive your name, company name, email address and, if you fill them in, your phone number, ship type, number of ships and your remark. We use this data to contact you and schedule the demo. The legal basis is your request: at your request we take steps before a possible agreement.

To prevent misuse of the form, we briefly check your IP address. We do not store it with your request.

When you visit our website

We want to know how the website is used, so we can improve it. If you consent, we use Google Analytics for this. It processes, among other things, the pages visited, the type of device and browser and a shortened IP address. You can read more about this under Cookies.

We store your language choice in a cookie in your browser, so you land in the right language next time. This cookie is only used to show the page in your language and is not linked to you.

When you are a customer

For customers we process the data needed for the contract, invoicing and support, such as names, email addresses and phone numbers of contact persons and users.

We process the data you enter in ShipControl yourself, such as crew members, certificates and schedules, on your behalf. You are the controller for that data and we are the processor. We make agreements about this in a data processing agreement.

When you use the ShipControl app

The ShipControl app (iOS and Android) is intended for crew members and employees of our customers. You log in with an account that your organisation creates for you. The app processes your name, email address, role and language preference to log you in.

The app also processes what you enter yourself: tasks, running hours, tank levels, repair and incident reports, cash book receipts and hours. The photos and videos you add to these are processed as well. The app only asks for access to your camera, microphone or photo library when you add a photo or video yourself.

Your password is not stored on your device; a session key is, so you stay logged in. The app contains no advertising, no tracking and no location tracking.

For this data your organisation is the controller and we are the processor. The data is kept as long as your organisation uses ShipControl. If you want your account or data deleted, ask your organisation or email info@shipcontrol.nl.

Cookies

We use cookies and similar technologies. On your first visit, a notice asks which cookies you allow. As long as you make no choice, we only place necessary cookies.

  • Necessary: needed for the website to work, such as remembering your cookie choice (cookie cc_cookie, 6 months) and your language choice (cookie user-lang, 12 months). No consent is needed for these.
  • Statistics: with Google Analytics we see how the website is used (cookies _ga and _ga_*, up to 14 months). Only with your consent.
  • Marketing: to measure advertisements and make them more relevant, for example through Google Ads. Only with your consent.

You can change your choice at any time through ‘Cookie settings’ at the bottom of every page. If you withdraw your consent, we remove the cookies concerned.

How long we keep data

  • Demo requests: 12 months after your request came in. After that we automatically remove your name, company name, email address and phone number. If you become a customer, we keep your data as customer data.
  • Customer data: as long as the agreement runs and after that as long as the law requires (7 years for the accounts).
  • Data from the ShipControl app: as long as your organisation uses ShipControl.
  • Website statistics: 14 months.

Who we share data with

We do not sell your data. We only share it with parties that help us deliver our services, such as our hosting provider and, if you consent, Google for website statistics. We have a data processing agreement with them.

Your data is stored within the European Economic Area. Google may also process data in the United States; the safeguards of the EU-US Data Privacy Framework apply to this.

Security

We protect your data with appropriate technical and organisational measures, such as encrypted connections (https), role-based access and regular backups.

Your rights

You have the right to access, correct or delete your data. You can also object to its use, have its use restricted or have your data transferred. Send your request to info@shipcontrol.nl; we respond within one month.

Do you disagree with how we handle your data? Let us know. You can also lodge a complaint with the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.

Changes

We may change this privacy statement. The date at the top shows when this last happened.